Gaia DR2 catalogue does not show in big fields

Becky Brown 5 months ago • updated 4 months ago 4

If you go to sky.esa.int/?action=goto&target=246.80577685364196%20-24.517894672834654&hips=AllWISE%20color&fov=6.616839145259243&cooframe=J2000 and try to show the Gaia DR2 catalogue, the query never ends..

Dear Becky,

thanks for reporting this. We had a network maintenance at ESAC this week and are currently undergoing a database synchronisation. This may be affecting your query. We apologise for the inconvenience.



Thanks Belén,

When should I expect to be able to query it? And is there anywhere where I can be notified of disruptions and when should they be over?

Dear Becky,

we have just finished the data synchronization on our backend. I have tested ESASky with the URL you have provided and it works as expected. I am really sorry for the inconvenience. We are working on to avoid more impact to the ESASky's users when performing maintenance on the internal infrastructure for the future.

Answering to your second question, we have already a task related to the "user notification" in our development backlog having high priority. I cannot tell you precisely by when it will be developed and made available, but I can assure that it will be processed very soon.

Thanks for using ESASky

Kind regards,

Fabrizio on behalf of ESASky Team

Thanks Fabrizio,

For your info, I just tested it today out of curiosity and after 30 minutes I still cannot see the sources..

I have firefox 61.0.1 (64-bit) running on a mac os x 10.12.6 (16G1510).